Tools and solutions – risk management with CCS

SAFE is the brand of the Customer Care Solutions, which stands for individual solutions in the areas of emergency and crisis management.

For over 10 years we have developed services under the name SAFE, which provides a comprehensive range of services that cover various aspects of risk management and business continuity.

The basic concept of SAFE is based on the pillars of prevention, precaution, communication and intervention.. This assistance deals with the intervention, i.e. the organising of aid in an emergency. SAFE begins earlier on: before the intervention happens, there is a lot of information required to make the right decision. That is why every precaution is made deployable by pre-deposited data for an emergency or crises in our Alarm Center and is readily available in case of need. Additionally,, appropriate preventive measures are used to prevent emergencies from happening in the first place.

Security for companies and individuals

The areas of application for SAFE are versatile and applicable to different situations, including; in both private and professional environments, while traveling domestically and abroad, and for entrepreneurs as well as small and large companies.

Your benefits and your advantages from it are:

  • Worldwide support anytime
  • No unnecessary time delays in initiating emergency measures
  • Individual and personal problem solving in crisis situations
  • Minimising of financial risks
  • Centralised vault for individual contingency plans
  • Access to 24/7 operations centre through its own helpline
  • Quick and easy activation of crisis managemen
  • Acceleration of communication with corporate and external bodies
  • Controlled management in crisis situations