Our Customer Care Service Center as a focal point for your customers.
The rapid and competent processing of issues and problems is the key to customer satisfaction and thus it becomes the measuring stick for a company’s competitiveness.
Making a good impression on customers is more important than ever in today’s world. Before it was mostly word-of-mouth reviews that shaped the image of a company, today praise and criticism spread additionally around social media and reach significantly more people. A functioning customer service will affect your company’s image positively and we will gladly help you to implement this.
Our Customer Service – A simple and efficient solution:
The CCS Call Center offers competent and friendly staff combined with the latest communications technology in exactly the required volume. Our service includes a personal telephone customer reception on behalf of your company, A customisable selection of questions, complaints and incidents, the further processing and routing of customer inquiries, logging of all customer contacts and many other services specially tailored to your business.