For over 15-years we have taken care of the concerns and wishes of our customers’ customers. Through creative, flexible approaches and many years of experience, Customer Care Solutions makes it possible to offer each client a tailored customer service, whether it be for a small or a large business.
Customer Care Solutions, or abbreviated CCS, is a Viennese company founded by private investors in 1999, which is specialised in the field of customer service. We offer innovative solutions to our customers in diverse areas of customer communications. We also act as an emergency call center, which the customers of our clients can reach at any time in in emergency and problematic situations, and we will support them with help and advice.
Different communication centers for different requirements:
- The Assistance Alarm Center is the ideological core of our company, and a focal point for the organisation of assistance globally.
- Our inbound call center is specialised in the reception and processing of incoming customer calls and;
- our telemarketing center supports our customers through marketing and sales-oriented calls.